Returns Policy

I want to return an item

If you are not completely satisfied with any item(s), you can return them within 14 days of receipt for a complete refund (excluding delivery charges).

The item(s) must be in original condition complete with all packaging and with any labelling still attached. Please note we cannot accept the return of any item that has evidence of being worn or used. However, we do expect you to have unpacked the item for inspection and to try on for fit.

Make sure you include the completed returns form which came with your order.

Please note that any returned item(s) are your responsibility until they reach us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

This returns policy does not affect your statutory rights.

We have an updated returns policy to cover Christmas 2014. Please click here for full terms and conditions.